Join DotBig

Terms of Service for DotBig Broker

Welcome to DotBig. By accessing or using our services, you agree to be bound by the following Terms of Service (“Agreement”). Please read them carefully.

Introduction

This Agreement is a legal contract between you (“User,” “you,” or “your”) and DotBig (“Company,” “we,” “us,” or “our”), governing your use of our online trading platform and services.

Acceptance of Terms

  • Binding Agreement: By registering for an account or using our services, you acknowledge that you have read, understood, and agree to comply with this Agreement.
  • Updates to Terms: We reserve the right to modify these Terms at any time. Changes will be posted on our website, and your continued use of the services signifies your acceptance of the updated Terms.

Eligibility Criteria

  • Age Requirement: Users must be at least 18 years old or the legal age of majority in their jurisdiction.
  • Legal Compliance: You represent that your use of our services does not violate any applicable laws or regulations.

Our Services

DotBig provides a platform for trading financial instruments, including:

  • Foreign Exchange (Forex)
  • Cryptocurrencies
  • Stocks and Equities
  • Commodities
  • Indices

User Account

Registration Process

  • Account Creation: To access our services, you must create an account by providing accurate personal information.
  • Verification: You may be required to undergo identity verification procedures in compliance with regulatory requirements.

Account Security

  • Credentials: You are responsible for safeguarding your login information.
  • Unauthorized Access: Notify us immediately if you suspect any unauthorized use of your account.

User Responsibilities

  • Compliance: You agree to abide by all applicable laws and regulations.
  • Prohibited Activities: You shall not engage in fraudulent activities, market manipulation, or any actions that harm the integrity of our platform.
  • Information Accuracy: You are responsible for ensuring that all information provided is truthful and up-to-date.

Risk Acknowledgment

  • Investment Risks: Trading involves substantial risk and may result in the loss of all invested capital.
  • No Guarantees: Past performance is not indicative of future results.

Financial Transactions

Deposits and Withdrawals

  • Methods: Transactions must be conducted through approved payment methods.
  • Processing Times: We do not guarantee processing times for deposits or withdrawals.

Fees

  • Transaction Fees: Fees may apply to certain transactions and will be disclosed prior to completion.
  • Changes to Fees: We reserve the right to change our fee structure upon notice to you.

Intellectual Property Rights

  • Ownership: All content on our platform is owned by or licensed to DotBig.
  • Limited License: You are granted a non-exclusive, non-transferable license to use the platform for personal purposes.

Privacy and Data Protection

  • Privacy Policy: Our collection and use of personal data are outlined in our Privacy Policy.
  • Data Security: We implement reasonable measures to protect your personal information.

Limitation of Liability

  • No Warranty: Services are provided “as is” without any warranties.
  • Liability Cap: Our total liability is limited to the amount of fees paid by you in the preceding three months.

Indemnification

You agree to indemnify and hold DotBig harmless from any claims arising out of your breach of this Agreement or misuse of the services.

Suspension and Termination

  • By DotBig: We may suspend or terminate your account for violations of this Agreement or at our discretion.
  • By User: You may close your account at any time by contacting customer support.

Dispute Resolution

Governing Law

This Agreement is governed by the laws of the jurisdiction where DotBig is registered.

Arbitration

  • Mandatory Arbitration: Any disputes shall be resolved through binding arbitration.
  • Waiver of Class Actions: You agree to resolve disputes on an individual basis.

Force Majeure

We are not liable for delays or failures resulting from events beyond our reasonable control.

Severability

If any provision is found invalid, the remainder of the Agreement shall continue in effect.

Entire Agreement

This Agreement constitutes the entire understanding between you and DotBig regarding the services.

Contact Information

For any questions or concerns, please contact us:

  • Email: [email protected]
  • Phone: +65 800 492 2255
  • Address: Suite 305, Griffith Corporate Center, Kingstown, St. Vincent and Grenadines

By using our services, you confirm that you have read and agree to these Terms of Service.